Customers can contact Tidm for order help, shipping updates, jump rope questions, returns, payment questions, or website support.
Business Information
Company Name: 104 PALMERA LLC
Store Name: Tidm
Business Address: 17389 US Highway 19 N Clearwater, FL, 33764 United States
Email: care@tidm.shop
Phone: +18384487346
Support Hours: Monday - Friday: 9:00 AM - 6:00 PM ET
Order Support
For order questions, include the order number, checkout email, item name, and a short description of the request. For damaged handles, missing cables, missing counter parts, incorrect color, or package damage, include clear photos of the product and packaging.
Response Time
We aim to respond within 1-2 business days. Responses may take longer during weekends, public holidays, carrier delays, or high support volume.